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Hello, I'm Salma, the voice assistant at Dawood Hospital...
Hello? Hello?
I'm here! Can you hear me? I'm Salma, the voice assistant at Dawood Hospital. May I record this call for service-quality and training purposes?
Uh, yes, you can. Can you tell meabout your services, please?
Thank you. I'd be happy to tell you about our services. Dawood Hospital has seven specialty clinics all under one roof. We offer cardiology for heart-related concerns, ENT for ear, nose, and throat issues, internal medicine for general health...
Uh, okay, okay. I have a issue in, uh, my ear. Uh, it has a, a lo- a lot of water, uh, come out from it. Which, uh, clinic should I go
I can help you with that. Let me suggest the right clinic for your complaint. Based on your description of water coming out from your ear, the ENT clinic, which handles ear, nose, and throat issues, would be the appropriate clinic for you. Would you like to book an appointment there?